Policies

Privacy Policy

Effective 1 April 2024 • Last updated 4 December 2025

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Welcome to Astroloje.com

Astroloje (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, store, use, and protect your information when you interact with astroloje.com, our mobile experiences, and our customer support channels.

Information We Collect

To prepare accurate astrological insights we may collect:

  • Identification data: name, email, phone number, location.
  • Birth details: date, time, and city of birth for chart calculations.
  • Usage data: questions asked, app interactions, device metadata.
  • Optional profile fields: lifestyle preferences, goals, languages.

We only keep what is necessary to provide services. You can request a copy or deletion of your data by writing to support@astroloje.com.

Use of Generative AI

We use AI models to draft interpretations and conversational insights. Human experts design the prompts, review outputs, and ensure cultural context. AI never independently decides pricing, payouts, or account actions.

Purpose & Use of Data

We use personal data to:

  • Generate personalised predictions, charts, and compatibility reports.
  • Maintain account security and notify you about important changes.
  • Improve product experience through anonymised analytics.
  • Comply with legal obligations or respond to lawful requests.

We do not sell your personal information. Third parties only receive data when necessary for payment processing, hosting, or analytics, and they are bound by confidentiality obligations.

Data Deletion & Rights

You may delete your profile at any time from settings or by contacting us. Upon confirmation we remove personal data from active systems, retaining only what is required for legal or financial records.

Security Measures

Astroloje uses encryption, limited-access servers, audit logs, and periodic penetration testing. While no system is 100% secure, we continuously improve safeguards and encourage you to use strong passwords and be alert to phishing attempts. Contact us immediately if you suspect unauthorised account activity.

Payments & Refunds

Premium services are billed through Qubix Events & Conferences Pvt. Ltd. All purchases are final once a service or answer is delivered. Payments cover access to our analysis and do not guarantee specific outcomes. In case of a billing error, reach out within 24 hours so we can investigate.

Policy Updates

We may revise this policy to reflect product changes or legal requirements. Updates are posted on this page with a refreshed “Last Updated” date. Continued use of the site after an update constitutes acceptance of the new terms.

Contact & Questions

If you have questions about this policy or how your data is handled, contact us at: